Chief of Staff
As Union Square Hospitality Group’s Chief of Staff, Richard liaises between Chief Executive Officer Danny Meyer, USHG’s executive leadership, and its family of businesses, strengthening and reinforcing USHG’s culture of Enlightened Hospitality amidst unprecedented business growth.
Richard has held various leadership positions at USHG for over 20 years, primarily serving as Chief Operations Officer, in which capacity he was responsible for the performance of USHG’s acclaimed restaurants. As Chief Development Officer, he was integrally involved in the conceptualization, incubation, and launch of numerous new businesses, including Eleven Madison Park, Blue Smoke, Shake Shack, Maialino, North End Grill, and Untitled at the new Whitney Museum of American Art downtown. As well, Richard collaborated on the 2009 launch of Hospitality Quotient, USHG’s leadership development and training business. Most recently, Richard oversaw the relocation and development of Union Square Cafe in its new space.
Richard joined USHG as a partner in 1996, following a decade of leadership with Wolfgang Puck Group, and the launch of his own restaurant, Hawthorne Lane, which he opened in San Francisco in 1995. Richard is a Boston native, a graduate of the New Hampshire Whittemore School of Business, and holds an AOS in Culinary Arts from the Culinary Institute of America.